Contact
If you need help with Lector, reach out by email:
What to Include in Your Message
To help resolve your issue faster, please include:
- Your device model
- Your iOS version
- Your watchOS version, if your issue involves Apple Watch
- The version of Lector you are using
- A short description of the issue
- Steps to reproduce the issue, if applicable
Common Topics
You can contact support for help with:
- App setup or general usage
- Script editing or auto-save questions
- Importing
.txtor.docxfiles - Prompter playback, mirror mode, or display settings
- Apple Watch remote connection or playback control issues
- Paid App Store download or installation issues
- Privacy or data deletion questions
Paid App Purchases
Lector is a one-time paid download on the App Store. It does not use subscriptions or in-app purchases.
- Purchase, billing, and refund decisions are handled by Apple
- If you have a billing or refund issue, Apple's App Store support is the correct first step
- If the app was purchased successfully but is not installing or working as expected, you can still contact Lector support
Apple Watch Remote Help
If you use Lector with Apple Watch, keep these points in mind:
- Your Apple Watch must be paired with the iPhone running Lector
- Lector should be open on your iPhone during remote-control use
- The watch companion controls playback and speed for the active prompter session
Privacy and Data
Lector is designed to keep your scripts and settings on your device. If you want to remove your data, you can delete your scripts in the app or remove the app from your device.
For more details, see the privacy policy.