Contact
If you need help with Kickoff, reach out by email:
What to Include in Your Message
To help resolve your issue faster, please include:
- Your device model
- Your iOS or Android version
- The version of Kickoff you are using
- A short description of the issue
- Steps to reproduce the issue, if applicable
Common Topics
You can contact support for help with:
- App setup or general usage
- Live scores, match center, or fixture calendar issues
- League watchlist not saving or filtering correctly
- Incorrect or missing match data
- Crashes, freezes, or network errors
- Privacy or data deletion questions
Football Data
Fixtures, live scores, and match events are retrieved from a third-party football data provider. If a score, fixture, or goal event appears to be missing or incorrect, it is usually because the provider has not yet published the update. The app will reflect the latest available data once the provider catches up.
Privacy and Data
Kickoff is designed to keep your preferences on your device. The app does not require an account and does not collect personal information.
If you want to remove your data, you can:
- Reset your league watchlist in the app
- Clear app data or storage through your device settings
- Remove the app from your device
For more information, see the privacy policy.