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App Support

Support

Need help with MoodTrace? Find answers to common questions or reach out directly.

Last updated: March 13, 2026

Contact

If you need help with MoodTrace, reach out by email:

What to Include in Your Message

To help resolve your issue faster, please include:

  • Your device model
  • Your iOS version
  • The version of MoodTrace you are using
  • A short description of the issue
  • Steps to reproduce the issue, if applicable

Common Topics

You can contact support for help with:

  • App setup or general usage
  • Mood logging, timeline, or insights issues
  • Notification reminder issues
  • CSV export questions
  • Pro purchase or restore purchase issues
  • Privacy or data deletion questions

Privacy and Data

MoodTrace is designed to keep your mood data on your device unless you choose to export it.

If you want to remove your data, you can:

  • Delete entries in the app
  • Use the in-app option to delete all data
  • Remove the app from your device

For more information, see the privacy policy.